CRS-N-0022815
The ability to write effectively, accurately and with dynamism can be learnt and honed with practice and training. This course is specially designed to develop participants’ skills in writing business letters and reports to help them clinch important deals, secure potential clients and communicate effectively within the organisation.
Key Benefits
- Write effective memos, letters and reports
- Simplify the correspondence process
- Use words more vividly and expressively
- Organise facts and ideas logically and effectively
- Write clearly, concisely, persuasively in a professional manner
Course Content
Effective writing and styles
- The importance of the reader
- Upward, downward and lateral communication
- Business writing styles
The language of business
- The effective sentence and the power of words
- Being positive and getting into action
Writing business letters
- Letter writing at work
- Organising the letter
- Diction / Style / Tone
- Writing different types of business letters
Report writing
- Types and format of reports
- Organisation of a report into stages
- Language used in reports
The components of a report
- Terms of reference
- Findings, conclusions and recommendations
- Illustrating the report
Learning Methodology
This course will comprise of a mixture of lectures, hands-on exercises and discussion sessions to enhance learning.
Who Should Attend
This course is suitable for supervisors, non-executive officers and anyone who would like to improve their communication skills through effective writing.
Categories
More Information
- (Local Institution) MDIS - Service Quality Centre
Add a review