Course Overview
This course has been specifically designed for learners without a background in the Community and Social Services (Client Services) Eldercare industry.
The course content and examples are designed to provide entry-level care workers with an overview of the responsibilities providing basic care to the seniors. Learners will be guided through a practice-oriented and experiential learning process to become more aware and experience the true meaning of what it takes to:
- Communicate effectively with senior clients who are facing normal challenges of an aging body
- Assist these senior clients to meet their basic hygiene needs and to perform their Activities of Daily Living (ADLs) in a safe and comfortable manner. Such ADLs include eating, mobility and transfer, fall prevention, toileting.
Who Should Attend
Entry-level care workers without a background in the Community and Social Services (Client Services) Eldercare industry.
Course Duration
Full-Time Course
Training / Lecture Hours: 15 Hours
Assessment / Exam Hours: 1 Hour
Course Outline
Part 1 Establish rapport and maintain a relationship with the client
- Greet client warmly and conduct self-introduction appropriately at the beginning of a meeting
- Build rapport and maintain a relationship with the client by applying effective communication techniques and interpersonal skills
- Establish concerns of the client by applying emphatic response techniques
- Ensure that privacy and confidentiality of the client is maintained
- Report any required information in accordance with privacy and confidentiality guidelines
Part 2 Prepare to assist an elderly client to meet basic needs
- Identify any potential risk situations to the personal safety of self and the elderly _client
- Assist in managing risk through the use of appropriate methods including the use of appropriate personal protective equipment (PPE) required for assisting a client in activities and proper hand-washing to prevent infections
Part 3 Assist elderly client in oral feeding
- Prepare utensils and equipment for feeding activities
- Prepare food for client according to hygiene standards
- Explain clearly and communicate effectively to senior clients about the planned feeding activities
- Assist client into a comfortable position before proceeding with feeding activities
- Assist client in cleaning up self after a meal and ensure that the client is in a comfortable and upright position for an appropriate period of time to aid in digestion
- Report feeding activities and highlight any abnormalities observed in clients condition including feeding difficulties
Part 4 Transfer the elderly client with or without mobility equipment to prevent falls
- Explain clearly and communicate effectively to senior clients about the purpose and process of transfer
- Assess risks and take precautionary measures prior to performing the transfer of client to prevent falls taking into consideration the profile and conditions of the client
- Carry out proper preparation before carrying out the transfer with appropriate transfer techniques
- Ensure that the client is comfortable and unhurt after the transfer and report any abnormalities observed in clients condition
Part 5 Assist the elderly client in toileting
- Carry out proper preparation taking into consideration the senior clients gender and _toileting need before assisting the client in a timely manner
- Assist client to ensure proper positioning
- Assist client in cleansing relevant areas of the body in accordance with hygiene standards
- Dispose of waste and clean toileting equipment in accordance with safety and _hygiene guidelines
- Record and report the amount and nature of body waste and/or any abnormalities observed in clients condition
Mode of Assessment
Mode of Assessment: Practical assessments and oral questioning
Training Methodology: Lectures, role plays
Certification Obtained and Conferred by
Categories
More Information
- (Local Institution) NTUC LearningHub
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