What's In It For Me
- Able to understand why conflict and tension are normal in any part of the team and organisation
- How to manage conflict well using different types of strategies
- Understand how the importance of using synergy techiniques to have a win-win situation
Course Overview
"Successful leadership is about 90% people knowledge and 10% product knowledge."
The process of becoming comfortable with other people begins with becoming comfortable with ourselves. Based on John C. Maxwell's book "Winning With People" and "25 Ways to Win with People", learn to connect more effectively across diverse personalities and generational differences. Face a series of truths about yourself in a self-assessment through The Mirror Principle and learn synergistic techniques that encourage win-win situations. Learn how confrontation can be healthy. Review communication barriers and equip yourself with effective listening skills.
Certification Obtained and Conferred by Participants will be awarded with a Certificate of Attendance by The John Maxwell Company.
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More Information
- (Local Institution) NTUC LearningHub
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