Team Building for Organisation Excellence by Kaplan

Team building skills are essential to the effectiveness of managers and leaders in every organisation. Applicable even for individuals at non-managerial positions, these skills will help one to contribute more effectively and help the team accomplish much more.

Through a series of interactive and reflective learning sessions, this course will build up the participants’ interpersonal skills such as conflict resolution, negotiation abilities and vital knowledge on creating team synergy and embracing team diversity.

Upon completion of this course, participants will be more familiar with what contributes to a successful team and learn the ways to be a top-notch contributor to the team.

At the end of the course, the participants will be able to:

• Identify the different types of human behaviour
• Explain the levels of team members’ formation
• Explain the differences in team perspective
• Demonstrate effective communication skills